Vodavi Triad and STS On Line User Guide

Making & Answering Calls

To call a station

Lift Handset Dial 3 digit Ext number

To make an outside call

Lift Handset select outside line or Dial 9 and the number

To answer a call

Lift the handset

To transfer a call

Press the transfer button and Dial the extension number or press the preprogrammed flexible button and hang up

Call forward

To Call Forward your phone :

Press the FWD key (or dial 640) &:

6 & Extension # for all calls

7 & Extension #.for no answer

8 & Extension # for busy

9 & Extension # for busy or no answer

* & Speed dial # for out of office calls

( voice mail extension # is 440)

Recommended Call Forward your phone to Voice Mail when you don’t answer.

To do this dial from your phone :

640 7 440 listen for tone and hang up

To cancel Call Forward

Press the FWD key (or dial 640) & hang up

Call Forward Override

5# & Ext. Number

Off Hook Voice Announce (OHVO)

Call a busy station & press OHVO button Wait for beep and talk .You will whisper in their ear.

To respond press preprogrammed button (send to VM. Put on hold. I will take call buttons ect.)

Or press mute key & talk. Outside party hears nothing.

Auto Call Back

Dial a busy ext. listen to busy signal for 3 seconds. You will here a confirmation tone. When called ext. hangs up your phone will ring.

Pick up your handset system will call other ext.

Picking up calls

To Pick up calls in your department Dial In your pickup group press preprogrammed pickup button or dial # 0

Paging

To access internal page dial 701—708

To access external page dial 761– 762

To access all call paging dial 700

To meet me page dial 770

Call Park

To Park a call

Press Transfer 430 through 437

To Retrieve Parked Call

Dial # & 430—437

Conference calls

Place 1st call, press conf button, make 2nd call, press conf button twice you are now all together.

To add additional parties press conf button, make 3rd call, press conf button twice you are now all together.

Speed dialing

Press speed & 9000-9019 for personal calls

press speed & 9020-9999 for system calls

Speed dial Programming

Press speed button twice dial bin (9000-9999) dial number then press speed to end.

Set Date & Time

From ext 100

Dial 692 YY MM DD HH MM